Privacy Policy for ClimaPura

Effective Date: January 1, 2025

Welcome to ClimaPura, a smart climate-control device line operating under climapura.click. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and products.

1. Information We Collect

1.1 Personal Information

We may collect the following personal data when you register, contact support, or use our services:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address

1.2 Usage Data

We gather data about how you interact with our website and devices, including device identifiers, log data, IP addresses, access times, and cookie data.

2. How We Use Your Information

We use collected data to:

  • Process requests and provide support
  • Improve our website and services
  • Send important notices and updates
  • Comply with legal obligations

3. Cookies and Tracking Technologies

To offer the best experience, we use cookies and similar tools that store small files on your device. These help us remember preferences, analyze site traffic, and tailor features. You may disable cookies through your browser settings or via options provided in the site’s cookie banner.

4. GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have certain rights under GDPR, including:

  • Right of access – obtain confirmation of data processing and a copy of personal data
  • Right to rectification – correct inaccurate or incomplete data
  • Right to erasure – request deletion of personal data when no longer necessary
  • Right to restrict processing – limit how we use your data
  • Right to data portability – receive your data in a structured, commonly used format
  • Right to object – challenge data processing based on legitimate interest

To exercise these rights, please contact us via our contact form or at the address below. We will respond within the timeframe required by law.

5. Sharing of Information

We do not sell personal data. We may share data with trusted service providers for hosting, delivery, and analytics. All partners are bound by confidentiality agreements.

6. Data Security

We implement administrative, technical, and physical measures to safeguard your data against unauthorized access, alteration, or destruction. However, no method of internet transmission or storage is completely secure.

7. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children without parental consent. If you believe we have collected such data, please contact us to request deletion.

8. Links to Other Websites

Our site may contain links to external sites. We are not responsible for their practices. Please review the privacy policies of linked sites.

9. Changes to This Policy

We may update this policy periodically. The “Effective Date” will indicate the last update. Continued use of our services after changes constitutes acceptance.

10. Contact Information

ClimaPura
301 Front Street West
Toronto, ON M5V 2T6, Canada
Business ID: 660903068
Phone: +14169788698